25 Years enabling the art of elegant solution design.

About Artisi@m

Artisiam specialises in the conceptualisation, development and implementation of customer contact strategies and technologies

All of our recommendations are based upon practical experience and partnership with companies that provide solutions at the leading edge of customer contact technologies.

As an organisation  we are truly independent and are free to recommended any approaches and technologies that are appropriate to meet the requirements of our customers.

With over 25 years of experience in  many market sectors both national and international,  we have the depth and strength of  experience to develop solutions that provide :

• Rapid returns on investment

• Intuitive, highly valuable customer contact

• Operational effectiveness

Any-Media is our watchword.  Our thought leadership is based on intimate existing and emerging technologies and how they can be woven into the corporate fabric of an organisation.

We aim to reference the past, enhance the present and define the future of customer contact.

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Customer Contact Strategies

With the rapidly changing nature of global market places combined with the maelstrom of inexorably advancing technologies, there has never a more important and opportune time to take advantage of technology combinations and consumer demand for superior service.

By taking a broad view of the possibilities of new technologies such as:

• Mobile Telecommunications

• Wireless Technologies

• Tablet solutions

• Social media

• Customer Relationship management (CRM)

• Information Storage

Artisiam partner with leading technology developers, Systems Integrators, major users of technology and academic establishments to deliver a ‘real future’ vision of the forces that will shape the business world of tomorrow.

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Solution Design

Artisiam have the expertise to design solutions for the customer contact environment.

Working closely with clients to understand the finer points of their business requirements and the forces at play in their particular market sector we can design solutions that span many technologies such as:

• CRM

• Contact centre

• Multi media  contact

• Social media

• Interaction analytics

• PCI compliance

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