Contact Centre Design & Implementation

Artisiam has the expertise and experience to design customer Contact Centres from the very small to the extraordinarily large.

Specialising in Avaya Definity Platforms Artisiam has worked on some of the most technically advanced contact Centres in the world today. Among our customers we can count Thomson Holidays and BSKYB Satellite Television.

Our Designs encompass the latest techniques for maximising the effectiveness of Customer contact centres regardless to the contact media chosen.

In addtion to our design service we also offer a Call Centre Review Service.

The review service looks closely at established Call Centres and details areas where service can be improved. Our evaluation is both pragmatic and business focused. Ultimately we aim to improve the cost effectivness of your customers contacts.

For further information please contact us