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SERVICES
Artisiam can provide services that ensure the identification and deployment of technologies that are right for your organisation.
From Platform Evaluation through to advanced AI Solutions
Artisiam has the knowledge to drive impactful change
A.I Solutions
Artisiam
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ALTO, created by the team at Artisiam enables your business to understand every customer interaction by using next generation A.I. coupled with our unique methodologies which have been developed by industry thought leaders. Find out more here
E.s.p.
Our Evaluate, Select, Procure process (ESP) is tightly linked to the strategy and roadmap activities to ensure the ‘steel thread’ of corporate intent is carried right from concept through to completion. Artisiam can provide services that ensure the identification and deployment of technologiesthat are right for your organisation.
This includes:
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Gathering of user / business requirements
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Identification of potential suppliers
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Construction of RFI (Request for information)
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Construction of RFP (Request for proposal)
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Supplier scoring /response evaluation
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Contract /supply negotiation
Automated Service Development
Artisiam’s expertise in service delivery and advanced research methodologies ensures that customer service
is provided by the right channel and the right technology, at the right time.
As an organisation we fully understand the dynamics and vagaries of the exploitation of self service and the
paradigm of zero service. Our Automated Service Design capability ensures a seamless customer friendly journey is maintained at all times.
Our Automated Service Design capability ensures a seamless customer friendly journey is maintained at all
times. We are technology and platform agnostic so regardless of what platform you have we will look to
extract maximum value and effectiveness from any given system. Equally if there is a significant gap
between capability and business requirements we will inform you on the art of the possible.
We advise on:
• Service / Channel strategy
• Digital Transformation
• Service Design
• Capability Mapping
•Customer Experience