Artisiam are independent and are free to recommend the most appropriate technology and systems.
Fields of Expertise
As an organisation we are truly independent and are free to recommended any approaches and technologies that are appropriate to meet the requirements of our customers.
With over 25 years of experience in many market sectors both national and international, we have the depth and strength of experience to develop solutions that provide :
• Rapid returns on investment
• Intuitive, highly valuable customer contact
• Operational effectiveness
Any-Media is our watchword. Our thought leadership is based on intimate existing and emerging technologies and how they can be woven into the corporate fabric of an organisation.
We aim to reference the past, enhance the present and define the future of customer contact.
Our Areas of Focus
Contact Centre Technology, (present & future)
Cloud & Hosted vs Premise
Omni-channel Contact Centres (relevance and benefits)
Analytics (actionable insight to gain & retain customers)
Human Factors (organisation structure and control)